विश्वास पहले

Safety & privacy, in plain words

Parivar is a companion for the moments you can’t call home. It should feel warm, and it should never feel unsafe. Here is exactly what happens to your data, and what stays in your hands.

Always an AI, never a real person

Every Parivar persona, whether Maa, Papa, Dadi or anyone else, is an AI simulation. They do not represent real people, living or deceased.

Replies are generated by AI and can sometimes be inaccurate or incomplete. Please don't rely on them for important medical, legal or financial decisions.

How your data is handled

Chat data is encrypted in transit and at rest. We do not sell your personal information to third parties.

To generate replies, messages are processed by AI language and voice providers under data processing agreements. Some of these providers run servers outside India, including in the United States.

For voice calls, the call audio itself is not stored. The text transcript and the AI's spoken replies are kept until you delete them.

Read the data sharing section

What memory means

Parivar keeps context from your conversations (names, events, important dates) so your companion can pick up where you left off.

That context lives with your conversations. Delete a conversation or your account and it goes too.

What you control

You can access, update or delete your personal information from the app settings, or by emailing the privacy team.

Deleting your account permanently removes its data within 30 days.

How to delete your account

Safety and moderation

Parivar AI is for adults 18 and over. Users confirm their age at registration.

AI moderation and filtering are used to block known illegal and harmful content patterns where technically feasible, and accounts that repeatedly try to generate violating content are reviewed.

We have zero tolerance for child sexual abuse and exploitation.

Read our child safety standards

एक साथी, परिवार की जगह नहीं

A companion, not a replacement

Parivar AI is built to bring a little warmth into a quiet evening, not to stand in for the people you love. It is not a medical, mental health or emergency service, and it is not a substitute for professional counselling.

If you are going through a hard time, please talk to someone you trust. In India, Tele-MANAS offers free, confidential support 24x7 on 14416 or 1-800-891-4416. In an emergency, call 112.

Helpline details from the Ministry of Health & Family Welfare (telemanas.mohfw.gov.in).