Privacy Policy

1. Introduction

Welcome to Parivar AI ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

Personal Information: When you create an account, we collect your name, email address, and phone number.

Usage Data: We collect information about how you interact with the Service, including chat messages, avatar configurations, and feature usage patterns.

Device Information: We may collect device type, operating system, unique device identifiers, and mobile network information.

Cookies: We use cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information

• To provide and maintain the Service
• To personalize your AI family avatar experiences
• To send you updates, notifications, and marketing communications (with your consent)
• To improve our Service and develop new features
• To detect, prevent, and address technical issues or fraud

4. Data Security

We implement industry-standard security measures to protect your personal information. All chat data is encrypted in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information to third parties. We may share data with trusted service providers who help us operate the Service (e.g., cloud hosting, analytics), subject to strict confidentiality agreements.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this through the app settings or by contacting us at privacy@parivarai.in.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. When you delete your account, all associated data is permanently removed within 30 days.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@parivarai.in.